Request within seven days
For the Full workbook or Scope & Revision Tracker pack, email varunkothari.off@gmail.com within seven days of purchase. Include your Razorpay payment reference and the email address used for payment, and state that you are requesting a refund. You may describe a problem if you would like help, but do not send card details or passwords.
What happens next
Requests are reviewed and processed manually after the original captured payment and transaction details are matched in Razorpay. Any approved refund is handled through the original payment route where supported; provider and bank processing determine when it appears. Repeating a payment reference does not create an additional refund entitlement. No automated refund is initiated by this website. A refund cannot remove a file already downloaded or emailed.
A pending payment or missing delivery
Do not pay again if a payment was debited or remains pending. Email your Razorpay payment reference and the email address used for payment so we can check its status. The purchased workbook or pack is delivered by email within 24 hours after captured payment verification. If it has not arrived after that window, contact support and check spam.
A success screen, screenshot or receipt alone does not complete our payment verification. Keep your Razorpay reference and delivery email. See the payment and delivery steps.
Lite and prior purchases
Lite is free on this storefront, so its direct download has no purchase charge to refund. For a purchase through an earlier storefront, include that platform’s original order receipt when contacting support; this page does not remove existing buyer entitlements.